Dubai has introduced a major improvement in bereavement-related services with the launch of the ‘Jabr’ system, a brand-new electronic and human-centred structure developed to streamline procedures, decrease administrative burdens and give proactive assistance to family members during their most difficult moments.
The campaign shows Dubai’s larger humanitarian values and forms part of the incorporated shared services introduced under the ‘City Makers’ programme.
The Dubai Health Authority (DHA) claimed the brand-new phase of development intends to deliver seamless, thoughtful and reliable solutions immediately upon the enrollment of a fatality.
Bereavement services in Dubai
With the Jabr system, families no longer need to check out multiple entities; rather, a specialized Government Service Police officer is designated to every case to finish all procedures on their part in sychronisation with all relevant authorities.
This change is supported by a merged electronic platform that releases automatic alerts to federal government entities as soon as a fatality is signed up, allowing services to be prepared and delivered proactively.
Treatments for transporting the dead and repatriating them abroad have actually additionally been sped up, while the time needed for burial and condolence-related solutions has been significantly decreased.
Dr Alawi AlSheikh-Ali, Director-General of the Dubai Wellness Authority , stated: “The ‘Jabr’ system for assisting in bereavement-related solutions reflects Dubai Federal government’s extensive commitment to placing people at the forefront of its concerns.
“This commitment is shown via a concentrate on the emotional and social measurements of loss, ensuring that bereaved families receive the treatment, attention, and useful assistance they genuinely require.”
Dubai Health and wellness Authority launches Jabr
He added that the system embodies the UAE’s area values by enhancing incorporated assistance for households and making certain solutions place people at the centre of all federal government procedures.
Majid Al Muhairi, Official Speaker of the Jabr System and Supervisor of the Information Technology Division at DHA, said: “Our objective is to give an encouraging and thoughtful customer experience. The solution is no longer restricted to finishing administrative treatments; it currently includes providing psychological and social support to the family members before, throughout, and after the condolence duration.”
Al Muhairi claimed the transformation lines up with Dubai’s rapid digital development, integrating services via advanced technologies and world-class criteria.
The proactive issuance and flow of death certifications gets rid of the need for family members to present files continuously. The Government Solution Officer also takes care of all other procedures and supplies assistance before and after the condolence period.
He included that DHA continues to boost solution high quality to sustain bereaved family members, reducing emotional and financial concerns.
Juma Al Blooshi, Expert in the Public Health Care Division at DHA, said the brand-new framework reinforces Dubai’s commitment to improving lifestyle with digital integration and social assistance.
Key pillars of the Jabr system
- Humanity initially: A dedicated Federal government Solution Police officer proactively handles all treatments, including interment, repatriation and documents. Real-time notices ensure all entities respond immediately, and death certificates are issued and shared immediately
- Social support: The Community Development Authority, with companions, provides an additional condolence outdoor tents for every Emirati household, with hospitality services for the three-day period. More than 70 designated areas are ready for quick installation. For residents, condolence efforts are worked with with 8 public-benefit organisations and churches
- Psychological support: The Knowledge and Human Development Authority, with the Dubai Academic Wellness Corporation, has actually trained 230 school counsellors to sustain pupils that experience family members loss. Optional religious talks are offered via the Islamic Affairs and Philanthropic Activities Department
- Digital improvement and minimized requirements: A unified wise system triggers immediate signals to entities to make sure positive service delivery. A wise dashboard speeds up decision-making, while a unified repayment point minimizes transactions. Dubai Judiciaries now proactively open estate documents without the requirement for in-person participation
- Advancement of facilities and funeral solutions: Greater than 130 volunteers have been trained to wash and shroud the dead. Efforts consist of a shroud package, a cemetery administration overview and updated cemetery centers collaborated with Dubai District
